Privacy Policy

Last updated: October 15, 2026

This Privacy Policy explains how Lynq.ink ("Lynq", "we") collects, uses and protects personal data when you use our service — whether you run a page on Lynq (a "creator") or visit, buy from or sign up on a creator's page (a "visitor"). Lynq is operated from Switzerland.

The controller responsible for processing your personal data is Ferruccio Hess, Im Meierhof 7, 4600 Olten, Switzerland.

Information We Collect

From Creators

Account information: email address, username, password (stored only as a secure hash) or your Google account details if you sign in with Google, and your language preference.
Profile and content: display name, bio, avatar, links, and the products, courses, memberships, booking services and other content you create, including files you upload.
Payment information: Pro subscriptions are paid through Stripe, and sales on your page go to your own Stripe account (Stripe Connect). We store your Stripe account and customer IDs and subscription status, but never your full card or bank details.
Communications: information you send us when you contact support.

From Visitors of Creator Pages

Analytics: when someone views a page or clicks a link, we record the approximate location (country, region, city), the referring website, the browser/user agent and the device type. The location is looked up on our own server from the IP address; we do not store the IP address with these events.
Information you give a creator: if you join a creator's email list or waitlist, buy a product, course or membership, book a session or leave a tip, we collect your name and email address and the details of that order or booking. Payments are handled by Stripe; we never see your full card details.

Collected Automatically

Log and security data: server logs, which may include IP addresses, browser type and access times, and short-lived IP-based counters used to prevent abuse (rate limiting).
Contact form: when you send us a message, we receive your name, email address, topic and message by email (sent through Resend) and use them only to answer you.
Error reports: technical details about errors so we can fix them. We configure our error monitoring not to send personal data such as IP addresses or cookies, and we do not record session replays.

How We Use Your Information

To provide, maintain and improve the service
To process payments, deliver purchases and confirm bookings
To send transactional emails (receipts, access links, booking confirmations, password resets)
To send creators product emails such as onboarding tips (you can unsubscribe at any time)
To show creators analytics about their page
To detect and prevent fraud, spam and abuse
To respond to your questions and requests

Creators and Their Visitors

When you sign up, buy or book on a creator's page, your name and email address are shared with that creator so they can deliver what you bought, run their business and contact you. For this data the creator decides how it is used and is responsible for it, for example when they send newsletters to their email list. Lynq processes it on their behalf. Please contact the creator directly with questions about how they use your data.

Information Sharing

We do not sell your personal information. We share it only:

With creators, as described above.
With service providers that run parts of the service for us (listed below).
For legal reasons, if required by law or in response to valid legal requests.
In a business transfer, such as a merger, acquisition or sale of assets.
With your consent.

Service Providers

Railway: application hosting and database.
Stripe: payments, subscriptions and creator payouts. See Stripe's Privacy Policy.
Resend: email delivery. See Resend's Privacy Policy.
Uploadthing: file and image storage. See Uploadthing's Privacy Policy.
Upstash: rate limiting to prevent abuse.
Sentry: error monitoring.
Google: sign-in, only if you choose "Continue with Google".

Cookies

We only use cookies that are needed for the service to work. We do not use advertising cookies.

Session cookie: keeps you logged in.
Language cookie: remembers whether you prefer English or German.
Referral cookie: remembers who referred you to Lynq for 30 days.
Sign-in cookies: short-lived security cookies during Google sign-in.

Data Retention

We keep your data for as long as your account is active or as needed to provide the service. You can delete your account at any time in Settings → Security; this removes your profile, links, content and subscriber data. We may keep records we are legally required to keep, such as payment records.

Data Security

We use appropriate technical and organizational measures to protect your data, including encrypted connections and hashed passwords. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on where you live (for example under the Swiss Federal Act on Data Protection or the EU General Data Protection Regulation), you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Delete your data
Export a portable copy of your data
Object to or restrict certain processing
Unsubscribe from emails at any time

To exercise these rights, contact us at the address below.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

Some of our service providers process data outside Switzerland and the EU, for example in the United States. Where this happens, we rely on appropriate safeguards such as standard contractual clauses.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new version on this page and update the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Ferruccio Hess
Im Meierhof 7
4600 Olten, Switzerland
support@lynq.ink

Or use the contact form.